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ChatGPT has started addressing users by name

Some users note that the new feature works even with personalization settings turned off, causing mixed reactions

Eleni Karasidi
Eleni Karasidi
Published: 19.04.2025
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ChatGPT
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Users of ChatGPT have noticed a new feature — the chatbot has begun addressing them by name during task discussions. Previously, this behavior was not typical, and many users report that ChatGPT calls them by name even though they did not provide this information. Some users express concern, calling this feature “strange” and “unnecessary,” while others note that they do not understand the purpose of it.

It is currently unknown when exactly the update occurred or whether it is related to the recent expansion of the “memory” feature, which allows the chatbot to use data from previous conversations to personalize responses. Several users claim that ChatGPT started addressing them by name even when the “memory” option and other personalization settings were turned off.

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OpenAI has not yet provided any official comments regarding this change. The community discussion continues, and some users note that such addressing creates a sense of excessive personalization, which may be perceived as insincere or even intrusive.

The feature that allows the model to use users’ names may affect the perception of interaction with the chatbot and highlights the company’s desire to make AI more personalized in communication. However, user reactions indicate mixed feelings about such changes, especially when they occur without explicit consent or user settings.

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OpenAI enhances ChatGPT’s voice capabilities for expansion into new devices
The Share of ChatGPT Among Chatbots Decreases Due to the Rise of Gemini
ChatGPT received new flexible response personalization settings
OpenAI launches a global app directory for ChatGPT
TAGGED:ChatGPTOpenAI
SOURCES:techcrunch.com
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